Our commitment to quality

 We are proud of the high standard of care and services we provide but we also recognise that we can always improve. Our motto is:

Good, Better, Best,

never let it rest,

'til your Good is Better

and your Better is Best

The following information is provided as evidence and examples of our commitment to the provision of quality care and services and the philosophy of continuous improvement:

Our Vision and Mission Statement

Our Culture  

 

 

 

  

Accreditation:

We have achieved and maintained full accreditation for all 44 standards through the Aged Care Standards Agency. Please follow this link for further information: The Aged Care Accreditation Agency

Auditing:

We participate in various auditing activities that allow us to compare our results and outcomes to industry standards. This includes internal and external auditing. Our external auditing includes:

• Agency Information management System (AIMS) financial and environmental data submission to the Department  of Human Services (DHS)
• Quality Performance Indicator (QPI) clinical outcome data submission to DHS